Platform in beta
Contact
How to reach HelloWhen support.

HelloWhen – Contact & Support

Support email: support@hellowhen.com
Operator: HelloWhen
Address: France

What to include in a support request

  • Your username (and email used for the account)
  • Device + app version
  • A short description of the issue
  • Screenshots if helpful
  • The time the issue happened (with timezone)

Safety / urgent reports

If you believe there is an immediate risk of harm, contact local emergency services first.
Then report to us at support@hellowhen.com.